How to add a one-click upsell and how the charges appear

A one-click upsell is an offer shown after the buyer pays. They don't type their card again. One click adds it, and one click skips it.

Add an upsell

• 1. Open Checkouts and click Edit on your checkout.
• 2. In the row of steps at the top, click + Add an upsell.
• 3. Optional: paste HTML above the offer if you want a longer pitch on that page.
• 4. Write a Headline and the Wording.
• 5. Set the Price.
• 6. Paste the Access link after purchase. This is required.
• 7. Click Add upsell. It doesn't show to buyers until you do.

Each checkout has one upsell. To change it, click the Upsell step and then click the offer. To take it off, click Remove the upsell.

What the buyer sees

• They pay on your checkout as usual.
• A new page opens. Its address ends in /upsell. It shows your offer with two buttons: Yes, add it for the price, and No thanks, complete my order without it.
• Whatever they choose, they land on the thank-you page. Its address ends in /thank-you.

How the charges work

When the buyer pays, their card is held for the main order while they decide. Nothing extra is charged until they answer.

• No thanks: the order completes straight away at the amount they already agreed to.
• Closing the page counts as no thanks. The order still completes straight away.
• Yes: the upsell is charged as a second, separate charge on the same card. The buyer sees two lines on their card statement, one for the main order and one for the upsell.
• If the card declines the upsell, the original order still goes through.

The receipt email and your New sale email go out once the order completes. If they said yes, both emails include the upsell, and the receipt includes its access link.

Refunds and results

If you refund an order from Sales, Swipefast also refunds the separate upsell charge. On the checkout's overview page, Upsell take rate shows how many buyers said yes.